Our Policies
General Policies:
Policy 4 – Complaints Procedure
Policy 5 – Induction and Training and CPD Policy
Policy 8 – Prevention and Detection Abuse
Policy 9 – Safe Administration of Intravenous drugs
Policy 10 – Criminal Records Check
Policy 11 – Dignity and privacy policy
Policy 12 – Anti Discriminatory Practice – Equal Opportunities
Policy 13 – Data Protection and subject access
Policy 14 – Dealing with difficult behaviours
Policy 17 – Infection Control Policy
Policy 18 – Fire Safety Policy
Policy 19 – Maintenance of Equipment and Safety checks
Policy 22 – Smoking and alcohol use
Policy 24 – Caldicott Standards
Policy 25 – Uniform Requirements
Policy 27 – Reasons why temporary workers may be excluded from our register and grievance procedure
Policy 29 – Restrictions on Behaviour
Policy 30 – Awareness of culture and ethnicity
Policy 31 – Identification worn by Temporary Workers
Policy 32 – Withdrawing service from a client
Policy 33 – Occupational Health Policy and Procedures
Policy 34 – Environment Policy
Policy 35 – Personal Planning and Development Plans
Policy 36 – Car insurance and use of cars
Policy 37 – Diversity and Equality Policy
Policy 38 – Statement of finance for our services
Policy 39 – Physical Restraint
Policy 41 – Quality Assurance Policy
Policy 42 – Anti-Fraud Anti-Theft Anti-Corruption
Policy 43 – Safeguarding of Children and Vulnerable Adults
Policy 44 – Incident reporting and Investigation
Policy 46 – Accidents and Incidents Policy
Policy 50 – Needle Stick Injuries
Policy 51 – Handling of Money Policy
Policy 52 – Modern Slavery Act 2015
Domiciliary Care and Home
Nursing Policies:
Policy 1.1 – Involvement in Wills and Estate of Clients
Policy 1.2 – Care service review
Policy 1.3 – Quality Monitoring Dom care
Policy 1.4 – Harassment or abuse from client
Policy 1.5 – Assigning and re-assigning temporary workers to clients
Policy 1.6 – Supervision and Staff Support
Policy 1.7 – Lone Worker Policy
Policy 1.8 – Statement re providing enough suitably qualified and competent staff
Policy 1.9 – Nursing and Homecare policy
Policy 1.10 – Protecting Service Users Rights
Policy 1.11 – Records kept in the Home
Policy 1.12 – Autonomy and Independence
Policy 1.13 – Care Need Assessment, Careplan and Service user records
Policy 1.14 – Philosophy of Care
Policy 1.15 – Death of a Service User
Policy 1.16 – Dignity and Privacy
Policy 1.17 – Emergency procedures
Policy 1.18 – Fire Safety in the home
Policy 1.20 – Health and Welfare of people using the service
Policy 1.21 – Orientation and induction
Policy 1.22 – The matching of skills and expertise of nurses to the requirements of placements
Policy 1.23 – Disclosure of patient information
Policy 1.24 – Completion of case records
Policy 1.25 – Clinical nursing procedures
Policy 1.26 – Assessing planning and implementing private care in the home